Public lighting management
The lighting network, contracts, teams, requests, documents, indicators and daily execution are centralized in one system.
Dashify per illuminazione pubblica intelligente
Software per gestione illuminazione pubblica e telecontrollo.
Dashify controlla pali, luminari, richieste, ordini di servizio, team sul campo, SLA, consumo energetico, servizio al cittadino, WhatsApp, voce, BI, IA e automazioni per città e operatori.
Assets + mapgeoreferenced lighting network
WhatsApp + voicecitizen service
SLA + automationsorders, alerts and audit
Soluzione operativa
Gestione illuminazione pubblica, telecontrollo e automazioni
Scopri l'operazione Dashify per controllare asset, richieste, team, SLA, servizio al cittadino, BI e automazioni di illuminazione pubblica con visione territoriale.
Public lighting management + telemanagement
Specialized software for public lighting management and telemanagement.
The solution brings together public lighting management, telemanagement, fixture maintenance, work orders, citizen service, asset mapping, SLA, energy, automations and smart city capabilities.
Telemanagement and asset map
Georeferenced light points, sensors, regions, routes, status, history and operational insights are organized on the map.
Requests and protocols
Requests received through digital channels are linked to the light point with protocol, SLA and citizen updates.
Maintenance and field teams
Orders, routes, materials, photos, evidence, owners, deadlines and validation support field execution.
Energy consumption and efficiency
Wattage, estimated consumption, costs and critical points generate data for efficiency and contract decisions.
Automations and alerts
Automations control SLA follow-up, recurrence, stuck status, citizen notices, recurring tasks and management reports.
All system resources
From citizen request to work-order completion.
The solution brings together Dashify modules for public lighting management: records, maps, requests, CRM, service, teams, automations, reports, AI, governance and indicators.
Municipal operation and contracts
Contracts, teams, routes, tasks, work orders, deadlines, evidence, pages, catalogs and maintenance remain under operational control.
Lighting network and assets
Poles, fixtures, consumption points, addresses, coordinates, owners, history, attachments and operational status are centralized.
Multichannel citizen service
Demand from WhatsApp, webchat, mailing, extensions, calls, forms and flows enters the operation with protocol and history.
BI, SLA and public indicators
Dashboards track service time, productivity, recurrence, costs, consumption, critical regions, backlog, quality and executive indicators.
Integrations and connected data
Dashify integrates APIs, files, maps, documents, sensors, forms, internal databases, automations and marketplace components.
Governance, access and audit
Profiles, users, permissions, audit trails, attachments, field evidence, status history and accountability remain controlled.
Connected ecosystem
Each light point becomes an asset, request, order, team and indicator.
Dashify connects service, maps, technical records, dispatch, execution, evidence, finance, automations and BI to provide full visibility over public lighting operations.
Citizen and entry channel
Requests are captured through WhatsApp, phone, webchat, forms, mailing, CRM and city channels.
Geolocation and asset
Each request is linked to the pole, fixture, address, district, coordinate, contract, priority and point history.
Order and field team
Dispatch coordinates tasks, owners, route, deadline, evidence, photos, materials, status and execution validation.
BI, SLA and automation
Service, execution, consumption, costs, recurrence and quality are consolidated into alerts, reports and actionable decisions.
LoRaWAN in smart cities
Telemetry and remote management for lighting and urban infrastructure.
Luminaires, cabinets, meters and distributed assets are integrated with maps, maintenance, alerts and municipal automations.
Smart public lighting
The solution monitors luminaires, faults, consumption and controller status and applies commands according to device class and operational policies.
Faults, energy, availability and commands
Urban infrastructure
Parking, waste, air quality, flooding, noise and roadside cabinets are connected across the city.
Level, presence, environment and critical events
Water, energy and utilities
Meters, tanks, stations, pressure, leaks and electrical states are monitored across dispersed or unattended infrastructure.
Metering, pressure, level, losses and alarms
Assets and logistics
Tools, crates, slow vehicles, equipment and checkpoints receive periodic visibility without continuous streaming.
Motion, checkpoints, location and inventory
SLAM + LiDAR3D
Six survey scenarios
Dimensions and spatial relationships calculated without revisiting every asset.
The point cloud preserves the scene's three-dimensional shape. After processing and control, it can support measurements, records, designs, inspections and maintenance decisions.
Avenues and main corridors
The capture covers multiple lanes, medians, intersections, signals, shelters, drainage and lighting within one three-dimensional reference.
Poles, arms and luminaires
Technical extraction delivers position, height, tilt, arm length and orientation, plus distances among assets, canopy, roadway and buildings.
Resources by module
Everything Dashify offers, organized for public lighting.
The page covers system resources in public lighting language: assets, map, requests, orders, teams, communication, AI, automations, BI, energy, CRM and security.
Pole and fixture records
Assets, light points, addresses, districts, coordinates, wattage, status, attachments, history and technical data remain organized.
Map and georeferencing
Geographic dashboards display requests, assets, critical regions, routes, teams, recurrences and priorities.
Requests and work orders
Protocols, status, owners, deadlines, forms, evidence, materials and completion of each maintenance activity are tracked.
Teams, routes and fleet
Field teams, vehicles, visits, routes, shifts, productivity, tasks and execution are coordinated by region.
WhatsApp and notifications
Protocols, updates, information requests, surveys and operational notices are sent with request context.
Voice, extensions and calls
Phone service, queues, extensions, voice-bot and call records support municipal call-center operations.
AI for triage and decisions
AI agents classify demand, summarize history, suggest priorities, query indicators and support operations.
Automations and alerts
Routines are triggered by SLA, recurrence, region, missing response, abnormal consumption, stuck status and recurring tasks.
Dashboards and reports
Dashboards monitor SLA, productivity, requests, regions, costs, consumption, quality, teams, contracts and executive indicators.
Consumption, costs and energy
Wattage, estimated consumption, critical points, costs, contracts and cost centers remain available for decision making.
CRM, contracts and citizens
Citizens, districts, contracts, suppliers, departments, commercial history and institutional relationships remain connected in CRM.
Access, audit and documents
Profiles, permissions, documents, media, photos, attachments, audit trails and actions receive management and traceability.
End-to-end operation01 02 03 04
A flow to receive, locate, dispatch, execute and automate.
Dashify connects citizen service, technical management, field teams, contracts and operational intelligence to reduce rework, delays and lack of visibility.
Request intake and qualification
WhatsApp, phone, webchat, forms, mailing and CRM enter with protocol, source, priority, history and requester data.
Point geolocation and dispatch
The request is related to the asset, address, district, contract, SLA, team, route and materials needed for execution.
Execution with evidence and status
Teams record photos, notes, materials, completion, pending items, owner, time and maintenance validation.
Automated alerts and management
Automations track SLA, pending work, recurrence, consumption, quality, citizen return and accountability reports.
Modular telemanagement pipeline
Demonstrable product
A visual operation to control assets, requests and teams.
The Dashify interface acts as a public lighting command center, bringing together georeferenced maps, work orders, multichannel service, automations and operational AI.
Operation center and map
Dashboards with assets, requests, routes, SLA, teams and indicators help managers act with territorial context.
Citizen communication
WhatsApp, voice, notifications, protocol and history reduce service noise and increase transparency.
Operational AI and automations
Agents and automations classify demand, summarize history, alert delays and suggest next actions.
Operational AI
AI to query maps, prioritize requests and accelerate decisions.
The AI layer uses authorized system context to answer questions, summarize history, query assets, support triage, trigger flows and generate operational insights.
Connected sources
Assets, maps, requests, CRM, teams, tasks, communication, documents, finance, consumption and reports enter the same context.
Context-aware agents
Natural language queries access authorized data, explain indicators and help teams prioritize actions by SLA, region and risk.
Traceability and control
Each action preserves user, profile, status, source, evidence, attachments, time, related asset and audit for accountability.
Frequently asked questions
Frequently asked questions about public lighting management and telemanagement.
Straight answers about how cities, operators and lighting PPPs run their lighting infrastructure with Dashify.
Telemanagement is the remote monitoring and control of the lighting infrastructure: each luminaire or circuit reports status, failures and consumption, and can be operated remotely. In Dashify, telemanagement integrates with the asset map, service requests and work orders, turning failures into maintenance actions.
Citizens can open a request via WhatsApp, voice or other service channels. The platform locates the point on the georeferenced map, issues a protocol, tracks the status and notifies the citizen when the repair is completed.
Each request becomes a work order with location, priority, assigned team and deadline. The platform tracks the SLA of every stage, fires expiration alerts, records execution evidence and keeps a complete audit trail of the service.
Yes. Dashify serves public and private operations: city governments, concession operators and lighting PPPs. Access profiles, indicators and reports can be configured per contract, region or operating unit.
Mobile mapping with SLAM and LiDAR drives through the streets capturing 3D point clouds of poles, arms and luminaires, producing a precise georeferenced inventory of the lighting infrastructure. This registry feeds the asset map and speeds up diagnostics, retrofits and PPP proposals.
Yes. The platform consolidates energy consumption per circuit and period, compares scenarios before and after retrofits such as LED replacement, and generates efficiency reports for planning and accountability.
Architettura per segmento
Public lighting becomes a complete platform vertical.
The same architecture behind agro, healthcare, industry, education and services can specialize data, automations, maps, journeys and indicators for smart cities.
Agribusiness
Telerilevamento, geoprocessing, colture, rischio meteo, incendi, team, flotta e notifiche.
Industria
Dashboard di produzione, manutenzione, asset, efficienza e operazioni industriali.
Sanità
Indicatori per cliniche, percorsi di cura, qualità e assistenza continua.
Public lighting
Telemanagement, assets, requests, maintenance, teams, SLA, energy, automations and smart city operations.
Contact Center
Chatbot, WhatsApp, Instagram, webchat, AI voice, VoIP, call center, flows, CRM and analytics.
Educazione
Gestione di corsi, iscrizioni, apprendimento, retention e relazione con studenti.
Gestione e servizi
Dashboard per assistenza, finanza, produttività, contratti e operazioni quotidiane.
Prossimo passo
Parla con uno specialistaGestione illuminazione pubblica, telecontrollo e automazioni implementati per la tua città.
Dashify collega asset, richieste e canali di assistenza e consegna mappa, gestione team, SLA, BI, IA e automazioni in un unico ambiente.